Privacy policy
HoneyPlusCo operates the website HoneyPlusCo.com. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, place an order, contact us, or use our services.
By using HoneyPlusCo.com, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Name
Email address
Phone number
Shipping address
Billing address
Order details
Payment related information
Customer service messages
Any information you submit through forms, messages, emails, or checkout
We may also collect certain information automatically when you visit our website, including:
IP address
Browser type
Device information
Pages visited
Time and date of visit
Referring website
General website usage data
Cookies and similar tracking technologies
How We Use Your Information
HoneyPlusCo may use your information to:
Process and fulfill orders
Ship products to you
Provide order updates and tracking information
Respond to customer service requests
Send emails, SMS messages, promotions, and updates when permitted
Improve our website, products, and customer experience
Prevent fraud, chargebacks, abuse, and unauthorized transactions
Maintain business records
Comply with legal, tax, payment, and security requirements
Order and Payment Information
Payments made through our website may be processed by third party payment providers, including Shopify Payments, PayPal, credit card processors, and other payment services.
HoneyPlusCo does not store full credit card numbers on our own servers. Payment information is handled securely by our payment providers according to their own privacy and security policies.
Shipping and Fulfillment
To fulfill your order, we may share necessary information with shipping carriers, fulfillment partners, label providers, and delivery services. This may include your name, address, phone number, email address, order details, and tracking information.
Marketing Communications
If you sign up for emails, SMS messages, discounts, promotions, or updates, we may use your contact information to send marketing communications.
You may unsubscribe from marketing emails by using the unsubscribe link in the email. You may opt out of SMS messages by following the instructions provided in the text message.
Cookies and Tracking
HoneyPlusCo.com may use cookies and similar technologies to improve website functionality, remember preferences, analyze website traffic, support advertising, and help provide a better shopping experience.
You can choose to disable cookies through your browser settings. However, some parts of the website may not work properly if cookies are disabled.
Third Party Services
We may use trusted third party services to operate our business, including website hosting, payment processing, shipping, analytics, advertising, email marketing, SMS marketing, fraud prevention, and customer support tools.
These service providers may access personal information only as needed to perform services for HoneyPlusCo. We do not authorize them to use your information for unrelated purposes.
Examples of third party services may include Shopify, PayPal, shipping carriers, email marketing platforms, analytics providers, advertising platforms, and fraud prevention tools.
Sharing Your Information
HoneyPlusCo does not sell your personal information.
We may share your information only when necessary to:
Process payments
Fulfill and ship orders
Provide customer service
Prevent fraud or abuse
Comply with legal obligations
Respond to lawful requests
Protect HoneyPlusCo, our customers, and our business
Operate marketing, analytics, and website services
Data Security
We take reasonable steps to protect your personal information using commercially acceptable security measures. However, no method of online transmission or electronic storage is completely secure. We cannot guarantee absolute security.
Your Choices
You may contact us to request that we update, correct, or delete certain personal information, subject to legal, tax, fraud prevention, payment, and business recordkeeping requirements.
You may also unsubscribe from marketing communications at any time.
Children’s Privacy
HoneyPlusCo.com is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
If we learn that a child under 13 has provided personal information, we will take reasonable steps to delete that information. If you believe a child has provided us with personal information, please contact us.
Links to Other Websites
Our website may contain links to third party websites. HoneyPlusCo is not responsible for the privacy practices, policies, content, or actions of third party websites.
We encourage you to review the privacy policies of any third party websites you visit.
California Privacy Notice
If you are a California resident, you may have certain rights regarding your personal information under applicable California privacy laws. These rights may include the right to request access to certain personal information, request deletion of certain personal information, request correction of inaccurate information, and opt out of certain uses where applicable.
To submit a privacy request, contact us at info@honeyplusco.com.
We may need to verify your identity before processing certain requests.
Business Records and Fraud Prevention
HoneyPlusCo may retain order information, customer communications, shipping records, payment records, dispute records, and fraud prevention information as needed for business, tax, legal, accounting, security, chargeback, and dispute related purposes.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Your continued use of HoneyPlusCo.com after changes are posted means you accept the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
HoneyPlusCo
Email: info@honeyplusco.com
Website: HoneyPlusCo.com